Frequently Asked Questions
Everything you need to know about finding your perfect sleep.
How do I choose the right pillow for my sleeping position?
We recommend firm pillows for side sleepers to maintain spinal alignment, medium-density for back sleepers, and soft, flatter pillows for stomach sleepers to prevent neck strain.
What is your return policy if I don't like my pillow?
We offer a 30-day 'Sleep Better' guarantee. If you aren't satisfied with your purchase, you can return it for a full refund or exchange it for a different firmness level.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
Are your pillows hypoallergenic?
Yes, we offer a wide range of hypoallergenic options, including high-quality down alternatives and specially treated natural fills designed to resist common allergens.
How should I care for and clean my new pillow?
Most of our synthetic pillows are machine washable on a gentle cycle. For down and memory foam, we recommend spot cleaning or professional laundering to ensure longevity.
Do you offer bulk discounts for hospitality businesses?
Absolutely. We provide specialized pricing for hotels, bed and breakfasts, and interior designers. Please contact our hospitality team for a custom quote.